One Platform. Every Ticket.
Report, track, assign and resolve IT, Avaya, Security, DevOps and AI issues — all in one colorful, reliable helpdesk.
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Built for engineers who wear many hats
Smart Ticketing
Create tickets in seconds with categories, priorities and SLAs. Every ticket gets a unique number and a full audit trail.
Live Dashboard
Track open, in-progress, resolved and overdue tickets at a glance. See breakdowns by category and priority.
Role-based access
Users report, agents engineer, admins orchestrate. Fine-grained roles keep control where it belongs.
Avaya & Telephony
Dedicated category for PBX, call routing, VoIP phones and contact-center outages with escalation priority.
DevOps Ready
Deployable on Docker in one command. SQLite storage means zero external dependencies and easy backups.
Security aware
Hashed passwords, admin-only panels, and a security category for incidents like phishing and firewall alerts.
How it works
Report
Open a ticket and describe your issue.
Assign & fix
Engineers claim it, comment, and resolve it.
Track
Search and retrieve any ticket instantly.